The Role:

• Report to the Manager, supporting them in delivering exceptional service.

• Accurately process customer orders and payments through the POS system

• Attention to detail when processing all transactions

• Comply with all cash handling policies

• Assist in closing procedures for all billing and payments

• Handle all customer queries promptly and politely

• Provide a warm, professional, and engaging experience to all guests.

• Maintain an enthusiastic and energetic presence, ensuring guests feel excited about their experience.

• Demonstrate keen attention to detail, identifying small ways to enhance the guest experience.

• Be proactive in learning and developing skills to progress within the team.