As a Bartender, you are responsible for creating a welcoming and enjoyable atmosphere for our guests by preparing and serving a variety of alcoholic and non-alcoholic beverages. You will interact directly with patrons, take drink orders, and ensure that the bar operates efficiently and smoothly.

TASKS, DUTIES AND RESPONSIBILITIES

Key Responsibilities:

1. Beverage Preparation:

   • Mix and serve a wide range of alcoholic and non-alcoholic beverages according to established recipes and customer preferences.

   • Create innovative and visually appealing cocktails while ensuring consistent quality and taste.

2. Customer Service:

   • Greet and engage with customers in a friendly and professional manner.

   • Take food and drink orders, provide recommendations, and answer any questions about the food and beverage menus.

   • Handle customer inquiries and concerns with courtesy and efficiency.

3. Bar Organization:

   • Maintain an organized and clean bar area, including stocking and restocking ingredients, glassware, and supplies.

   • Ensure that the bar is well-presented and adheres to cleanliness and hygiene standards.

4. Inventory Management:

   • Monitor and manage inventory levels, including alcohol, mixers, garnishes, and bar supplies.

   • Place orders with suppliers and oversee deliveries to maintain stock levels.

5. Cash Handling:

   • Process customer payments, including cash and credit card transactions, and return correct change.

   • Accurately record sales and maintain a balanced cash drawer.

6. Safety and Compliance:

   • Adhere to responsible alcohol service policies and ensure the safety and well-being of customers.

   • Comply with all relevant health, safety, and alcohol service regulations.

7. Customer Engagement:

   • Interact with patrons, provide entertainment or recommendations, and create a pleasant and welcoming bar environment.

   • Ensure the highest standards of customer satisfaction through excellent service.

   • Maintain and seek to improve average customer spending as well as average purchase value, as determined by your manager.

8. Trainings:

   • Attend restaurant and bar-specific training to stay updated on industry trends, new techniques, and restaurant offerings. 

   • Training and mentoring barbacks in restaurant and bar operations, ensuring they understand standard operating procedures, proper drink preparation, and customer service etiquette. Provide guidance and support to foster their professional development within the establishment.