These Terms and Conditions for Employers (“Employer Terms”) apply to any company, recruiter or other organisation that registers for, or uses, the Employer features of the SayHello platform (“Platform”), operated by SAY HELLO - FZCO, a company incorporated and registered in the Emirate of Dubai, United Arab Emirates under trade licence number 89628 (“SayHello”, “we”, “us” or “our”) (each, an “Employer”, “you” or “your”).
These Employer Terms are supplemental to, and incorporate by reference, our General Terms and Conditions (“General Terms”) and our Privacy Policy, which together with these Employer Terms form the “Legal Terms” applicable to your use of the Platform as an Employer. Capitalised terms used but not defined in these Employer Terms have the meaning given to them in the General Terms. In the event of any conflict or inconsistency between these Employer Terms and the General Terms on a matter specific to Employers, these Employer Terms shall prevail to the extent of the conflict or inconsistency.
1. APPLICATION OF THESE TERMS
1.1 By registering an Employer Account, purchasing a Subscription, posting a Job Advertisement, or otherwise accessing the Employer features of the Platform, you agree to be bound by these Employer Terms, the General Terms and our Privacy Policy, together the Legal Terms applicable to you.
1.2 We provide a technology platform enabling companies, recruiters and other organisations to register, advertise vacancies and search for, discover, shortlist and contact Candidates, together with related recruitment, matching, communication and support functionality (the “Services”). Save as expressly agreed by us in writing, we are not the employer, a recruitment agent or the decision-maker in respect of any recruitment process, and we do not guarantee any interview, offer or hire arising from use of the Platform.
2. EMPLOYER ACCOUNTS
2.1 To register as an Employer, the registering entity must provide accurate business information and, where we require it, a valid UAE trade licence, VAT registration certificate (where applicable), and the details of an authorised representative. We may decline, suspend or terminate the registration of any Employer at our sole discretion, including where verification cannot be completed to our satisfaction.
2.2 The individual registering an Employer Account represents and warrants that they are duly authorised to bind that Employer to the Legal Terms and to any Subscription purchased on its behalf.
2.3 You shall not set up multiple Employer Accounts, and shall not lend, transfer or sell your Account or login credentials (“ID”) to another party, or use another User's Account without their permission. You are solely responsible for keeping your ID and other Account information secure, and we shall have no liability for any unauthorised use of your ID.
2.4 We reserve the right, in our sole discretion, to reject, suspend or remove any Job Advertisement or Employer Account that we consider to be in breach of these Employer Terms or any other provision of the Legal Terms.
3. JOB ADVERTISEMENTS
3.1 Employers are solely responsible for the accuracy, legality and content of all Job Advertisements posted on the Platform, and for ensuring that such Job Advertisements, and any related recruitment activity, comply with applicable UAE labour, immigration, equal opportunity and anti-discrimination laws and regulations.
3.2 Employers must not post any Job Advertisement, or otherwise use the Platform, in a manner that is false, misleading, or discriminatory on the basis of age, gender, nationality, religion, disability or any other characteristic protected under applicable law, save where a genuine occupational requirement applies and is lawfully disclosed.
3.3 We have the right, in our sole and absolute discretion, to accept, reject, edit, suspend or remove any Job Advertisement for any reason or for no reason at all, and Candidates acknowledge and rely on Employers, and not SayHello, for the accuracy of Job Advertisement content, as further described in the General Terms.
4. SUBSCRIPTION AND PAYMENT
4.1 Access to the Employer features of the Platform, including posting Job Advertisements, searching the Candidate pool, and contacting Candidates, requires a paid subscription (“Subscription”), on the plan, fee, billing frequency (monthly or annual) and other commercial terms selected by the Employer at the point of purchase (“Plan”).
4.2 Subscription fees are payable in advance, in the currency specified on the Platform, using a credit or debit card or such other payment method as we may make available. All card payments are subject to validation by the relevant issuer, and if authorisation is refused, we may decline to activate or renew the relevant Subscription.
4.3 Unless otherwise stated in the applicable Plan, a Subscription renews automatically for successive periods of the same duration, unless the Employer cancels in accordance with Clause 4.6, or we notify the Employer otherwise.
4.4 Save as required by applicable law or expressly agreed by us in writing, Subscription fees already paid are non-refundable, we do not calculate fees on a pro-rata or day-by-day basis, and no credit is given for partial or unused periods, whether the Employer used all or part of the Subscription.
4.5 Where an Employer's Plan includes a fixed number of Job Advertisement credits, unused credits may be carried forward for one subsequent Subscription period only, after which they shall expire without value and are not refundable or exchangeable for cash.
4.6 An Employer wishing to prevent automatic renewal of a monthly Subscription must give us at least one (1) month's notice, and of an annual Subscription at least thirty (30) days' notice, in each case before the end of the then-current Subscription period, via hello@say-hello.com or through the applicable Account setting.
4.7 We reserve the right to change our fees and Plans at any time; any such change will take effect from the Employer's next renewal and will not apply to a Subscription period that has already commenced and been paid for.
4.8 Where automatic payment is not enabled or fails, we may issue an invoice to the Employer, who shall settle the same within fourteen (14) days of the invoice date. We reserve the right to suspend or restrict an Employer's Account, including access to Job Advertisements and the Candidate pool, until any overdue amount is settled, without prejudice to any other right or remedy available to us.
5. CANDIDATE DATA AND PRIVACY
5.1 Employers accessing Candidate Content and Candidate personal data through the Platform must use such data solely for legitimate recruitment purposes connected with the relevant Job Advertisement(s), in compliance with applicable UAE data protection law, and must not further disclose, sell or use such data for any unrelated purpose.
5.2 Where required, an Employer and SayHello may enter into a separate data processing agreement governing the processing of Candidate Data by SayHello on that Employer's behalf.
5.3 We do not vet, endorse, verify or guarantee the identity, legitimacy or conduct of any Candidate, nor the accuracy of any Candidate Content, and each Employer is solely responsible for conducting its own due diligence, interviews, verifications and checks prior to making any recruitment or employment decision, as further described in the General Terms.
6. SUSPENSION AND TERMINATION
6.1 An Employer may terminate its Account at any time by contacting us at info@SayHelloJobs.com . Termination by an Employer during an active Subscription period does not entitle the Employer to any refund of fees already paid, save as expressly provided at Clause 4.
6.2 On termination or suspension of an Employer Account: (a) access to the Platform will cease or be restricted; (b) any Job Advertisements will be closed or removed; (c) Candidate-pool access will cease; (d) unused Job Advertisement credits shall expire without value; and (e) any outstanding fees remain payable. We shall not be liable to any Employer for any loss arising from suspension or termination carried out in accordance with the Legal Terms, and termination shall be without prejudice to any rights or obligations that arose prior to the date of termination.
6.3 The General Terms, including our rights to suspend or terminate an Account for breach of the Legal Terms or applicable law, apply in addition to this Clause 6.
7. CONTACT
Any queries or comments about the Employer features of the Platform or these Employer Terms should be directed via info@SayHelloJobs.com to us.
Last Updated: 18/09/2026.